Shipping Policy

PU 3   SDN BHD     (Company No.:649791-U)                                                                                        

www.pu3-design.com

Shipping Charges and Delivery Information

Order accepted (with full payment received) and completed (“Completed Order”) before 12noon of each day will be processed, carefully packed and delivered/shipped out by next working day except if Completed Order is on Thursday before 12noon, the delivery will be on coming week’s 1stworking day  . We will email a tracking code to you once goods is delivered. You can use this tracking code to check the whereabouts of your parcel.

 

Delivery of goods shall be made to the address specified by you in your order.

 

If you fails to take delivery of the Goods, then without prejudice to any other right or remedy available to PU3, PU3 may terminate the contract and sell the Goods at the best price readily obtainable and claim for damages.

 

The shipping duration may take longer than usual during festive seasons and/or if your parcel gets held back for customs clearance.

 

All international orders are subject to their respective country’s custom and import duty fees. Your customs and import duty fees will be determined by the country of import upon arrival of your order based on your product value. These fees are not included in your PU3 order and shipping cost.  All customs and import duty fees must be paid by you or the parcel recipient.

 

For PRE-ORDER purchases, goods will be shipped from the mentioned date in the description section of the product page, in a chronological order :

 

​SHIPPING RATE

Malaysia (Peninsula)  - RM10

East Malaysia              - RM25

(Sabah & Sarawak)

ESTIMATED DELIVERY TIME: 3-5 business days

Singapore

  • Express Delivery (5-7 business days) - RM80

Brunei

  • RM120

ESTIMATED DELIVERY TIME: 5-7 business days

ASEAN countries (Indonesia, Philippines, Thailand and Vietnam)​

  • RM 100

ESTIMATED DELIVERY TIME: 5-7 business days

Rest of the world

  • RM150 – RM200

ESTIMATED DELIVERY TIME:7-14 business days

P.S. Our delivery guy and PU3 do not work on weekends so all order received from Friday to Sunday will be process on the coming week 1stworking day.

 

Feedback/Suggestions

​If you have any feedback/suggestions, contact us here and we will take care of you!

Phone : +603-92812091 (11am – 5pms; GMT +8)